Q: What does the web site migration service involve? Will my web site be secure?
A: If your present web hosting provider can no longer fulfill the needs of your site, or if you experience frequent downtime, or if you are made to wait for hours for the client support team to reply back to you, it may be a smart idea to change your hosting provider, i.e. to transfer all the files for your web sites along with your databases from your current provider to your new provider. At CowDomains, we know that this can be hard & time–consuming. That’s the reason why we will perform all that for you for free!Our seasoned technical staff reps will move your website content from your current provider to us. Our techs have extensive experience migrating websites and are able to take care of everything – from a traditional WordPress–based weblog or Joomla™–driven web site, to a highly elaborate, custom–made web app.
Q: Just how long will the website migration process take?
A: While we can’t give you an exact ETA, because there are many variables, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to migrate your website within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: Do you require anything from me before you begin moving my website?
A: We’ll need the login details for your current hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my web site be unavailable during the transfer?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is completed, we’ll make certain that everything is working correctly and that the integrity of your data is not affected before notifying you that the transfer is completed. Then we’ll instruct you how to move the domain to your hosting account with us and how to change your DNS resource records.
Q: Will my present web hosting provider need to provide any info/assistance?
A: While we transfer your content, your hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–powered hosting platform as long as we can obtain access to the Control Panel and there is FTP access available.The only websites that we cannot migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.