1 hour ticket response
Quick support is our number–one priority and that is the reason why we have a team of seasoned support engineers who will be happy to offer a swift reply to any question that you might possibly have. Simply post your helpdesk ticket from the Website Control Panel and we will reply back to you within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute response time.
A Top–Notch Client Support Service
Our tech support staff members have significant experience in the shared web hosting packages industry and are professional enough to deliver a quick answer to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the support ticket will be forwarded to a programmer or sysadmin for additional assistance.
An Intuitive Help Center Section
In the Website Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account management articles or watch our instructional video tutorials.