Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find almost all the answers to your questions in the intuitive Help Center built into our Website Control Panel. It offers an elaborate repository with frequently asked questions and exhaustive how–to articles prepared by our proficient tech support staff.

  • Top quality support service
  • Educational Videos

  • For people who would like to discover how to fix a frequently experienced problem by watching a tutorial video, we have added a collection of video tutorials to our Website Control Panel. All the videos are very short and easy to understand. They offer you visual demonstrations of different website management techniques.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock help desk support service with a one–hour response guarantee. Our team of knowledgeable tech support engineers will be available to you to respond to all the enquiries that you may possibly have. During non–peak times, a reply will be supplied in even less than 20 minutes.