A 99.9% Server Uptime
The principal advantage of developing your own shared web hosting platform is that you don’t need to be worried about compatibility issues – you configure a special set of software tools in such a way so as to work with a specific set of hardware components. The final outcome is something much more solid and dependable, as there are fewer potential risks of failure. We’ve set up our cloud hosting system atop proven hardware elements together with a strongly customized version of Security–Enhanced Linux so as to create an extremely safe and secure home for your own websites.
Because of this, with all our shared web hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to supply an outstanding web hosting service, you can barely trust the default network configuration in a datacenter. We have set up our very own custom network so as to ensure a hypersonic connection speed with the outside world.
And thanks to this, no matter which data center facilities you pick: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to reduce all potential risks with our cloud hosting plans and despite the fact that our company offers excellent support, there are situations when the client is simply not satisfied with what we offer. Or he wants to migrate to a more powerful web hosting service, like a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, we will give you your money back.
24/7 Technical Support
In case you have a web hosting firm, your tech support engineers are of foremost importance. That’s the reason why we have mindfully chosen a very knowledgeable group of techs, each with several years of experience behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to within 60 minutes and our average response time is below 20 minutes!