Despite the fact that the web hosting service provided by the different companies is roughly identical, every provider has got a customized platform with its own modifications and different ways to complete specific things. In this situation, an information-crammed knowledge base would be incredibly helpful both for persons with no past experience and for technically competent individuals who will eventually discover how given tasks are performed, but will waste some time in the process. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users both time and effort. The consequence is gladder customers, as they can swiftly find the information they desire, and a whole lot less work for the tech support team members, because typically the majority of the queries and issues that customers have got are already listed in the knowledge base. In case the articles themselves are properly written and encompass more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting packages
that we’re offering include an elaborate knowledge base where you can find everything you should know with regard to your web hosting account. Regardless of whether you’d like to create a new database, to forward a domain name by means of an .htaccess config file or to set up an e-mail account on your personal computer or smartphone, you can just read our help articles and all the information that you need will be there. When you visit a specific section of your Hepsia hosting Control Panel, you will see articles that pertain to the functions that you can access through it. If you’d like to see the whole article archive and get acquainted with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to encompass any issue that you might possibly run into, but in case you don’t find the information that you are seeking, you can always get in touch with us, as our client care team is available 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated packages
, will permit you to access the detailed online support documentation that we have compiled for you. The articles contain generic information about our web hosting services, how-to guides about the separate features that you can access, plus troubleshooting guidelines that can help you recover common problems that you could confront. The topics that we’ve covered include basically everything, from uncomplicated things such as how to host a new domain name in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you’re on, whilst the entire article collection can be accessed through the all-encompassing Help section.